Frequently Asked Questions

Does the organizer come to my house?

Yes, all sessions take place in your home


How long does the consultation last and is it free?

The consultation is free and lasts up to an hour


What happens during the session?

First, we’ll look at the space that needs help and then discuss what you like and don’t like about the space. We’ll assess your space, challenges, ideas, and more! Next, we’ll create a strategy to create a useful and organized space. Then, we will talk about whether you want us to work alone, side by side with you or if you would like us to create a custom plan for you to implement.  

Do you use my pictures on social media?

Only if you give us permission, but your name is never attached to the images.  


How many hours will it take to organize?

It depends on the size of the room, its current state, and your motivation level. Generally, in three hours we can complete a small space such as a closet, laundry room, or entryway. Larger or more complex areas, like home offices, kitchens, basements, or heavily cluttered areas, can take longer. 


What if i feel embarrassed at my mess?

Don’t feel bad! Professional organizers don’t judge — they’re here to help you! And all services provided by Gilley’s Organizing are confidential.  


Can my kids be home while we organize?

Sure, but remember that very young children may slow us down, and you’re paying for this special time with a professional organizer. So we recommend that you have a sitter watch younger children. When organizing older children’s rooms, they should definitely be there to help and give input.


My whole house needs organizing. Where do we start?

Each client is unique; this might depend on where you feel the most stress, the area that looks the worst, or the area that is most critical to your family or office functioning. For example, while the kids’ playroom might look the worst, the kitchen might need to come first if it is the epicenter of your family; if you eat, talk, pay bills, sort mail, and do schoolwork in the kitchen, it’s a room that needs to be functional immediately! For those who can’t fit a car in the garage due to all that clutter, we might start there. If your bedroom leaves you feeling stressed rather than rested, this may be the place to dig in. Gilley’s Organizing will help you determine where to start if you are unsure.


How are the services billed?

Gilley’s Organizing offers two ways to purchase organizing services: single-session and multi-session packages, generally with a three-hour maximum per session. In three hours, we can make huge improvements in your troubled space! Sessions being 3 hours each as productivity and enthusiasm levels drop off as fatigue sets in! The value you receive is immeasurable. We direct, empower, and coach you to an organized life. You receive custom one-on-one time with us, in the privacy of your own home or office. We are the personal trainer for your brain! 


Can i give the gift of organizing to my spouse or parent?

Sure, but make sure that it’s really a gift for them, rather than yourself! Organizing sessions will only be productive if the client is receptive, motivated, and ready to get organized.


What areas does Gilley’s Organizing serve?

We offer hands-on organizing services in the Springfield IL area and surrounding areas including (but not limited to) Rochester, Chatham, Sherman, Riverton, Pleasant Plains, Athens, Petersburg. If you live outside these cities, please call to discuss. We may travel to your area or may be able to offer phone and email coaching.


How do i get started?

If you have other questions that haven’t been answered in this FAQ section, or you’d like to set up an organizing session, please call (217) 638-3342, or e-mail us by clicking here.